Lesson 8 of 10
One task, one team, one clear role
This video shows you how to give every deliverable one clear owner, by adding a task and assigning a team and a person with RACI roles.
What you'll do
- Hover a Scope cell and select Add. That is what the row delivers at this milestone.
- Open the task. In Tracking, use Assign team to pick a team and mark it A, accountable.
- Use Assign team member to pick the person who signs it off, and mark them R, responsible.
- Check the cell: it now shows who is doing it, and in what role.
Why it matters
Without a named owner, the honest answer to who does this is often everyone, which means nobody. One owner per role is responsibility you can point to.
Common questions
Why is a milestone greyed out?
A row can hold only one task per milestone, so milestones that already have one cannot be picked again.
What do R, A, C and I mean?
Responsible does the work, Accountable owns the outcome, Consulted advises, Informed is kept up to date.
Discussion
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