Lesson 23 of 27
Notification rules for the whole account
This video shows how to set which notifications and delivery methods your whole account allows, before projects and people fine-tune their own.
What you'll do
- Open Account Settings and the Account notification policy section.
- Review Notification types and Delivery methods.
- Open Connected apps and block one - for example WhatsApp.
- Know the result: no project or person in your account can switch a blocked item back on.
Why it matters
One clear policy at the top, fine-tuned by the people closest to the work. Each project sets its own defaults inside your limits, and everyone can turn things down for themselves. Blocking only stops a notification being sent; allow it again and it resumes. Anything you allow can still be turned down by projects and people.
Common questions
Who can change the account policy?
Account admins.
Can a project turn a blocked notification back on?
No. Account policy is the highest level.
Discussion
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